We'll secret-shop your business.
Free.

You think your leads get answered. Let's find out. We send a real customer-style inquiry through your own website — and time exactly what happens next.

The Response Test

The first metric of the Owner Command Center, measured on your real business.

Step 1

You Request It

Drop your business website and email below. Free for metro Detroit service businesses — we run 10 tests a week, first come, first served.

Step 2

We Make the Inquiry

Within two business days, a realistic customer inquiry goes through your website — your form, your chat, whatever a real buyer would use. We start the clock.

Step 3

You Get the Scorecard

Time to acknowledgment. Time to first real reply. Whether anyone followed up at all. Your numbers against the 5-minute standard — in one honest page.

Research has shown for years that the odds of qualifying a lead collapse within the first hour — and most service businesses take a day or more to respond, if they respond at all. The businesses winning your market aren't better at the work. They're faster to the lead.

Request Your Test

Free · 10 per week · metro Detroit service businesses

One inquiry, clearly non-urgent, no wasted truck rolls. We test businesses only at the owner's request — never your competitors'. Outside metro Detroit? Submit anyway and we'll waitlist you.

Why is this free?

Two honest reasons. The test is the first hour of our $1,500 Command Audit — if your scorecard stings, you'll know exactly who to call. And every test feeds the Metro Detroit Response Index — our running benchmark of how fast this region's service businesses actually answer the people trying to pay them.

The fix, if you want it, is the Owner Command Center: every lead acknowledged in minutes, follow-ups drafted for your approval, and a Monday Brief that tells you what's going stale. We run Binary Rogue on it.